& Compliance
NIMS was born out of an obsession to build a unique healthcare institution equipped to provide durable healthcare solutions. We aim to remain a Visionary organization by leading the way in Integrative Medicine. We have therefore adopted a principle-centered and value driven approach to conducting business. They will be continually reflected in all aspects of our business. We are committed to providing safe, durable, and innovative healthcare solutions to society while constantly seeking sustainability.
Our view is holistic; and hence our solutions are naturally designed for the global citizens. We seamlessly blend traditional Indian and modern medical practices to offer the best of both worlds to our customers. At NIMS, we promise world-class service and superb Integrative Medical solutions to help each of our patient achieve perfect healing. We are committed to continually improving our efforts to enhance the overall well-being of society. We are guided by the belief that healthcare is more than diagnosis and treatment; rather, it is about helping people to live healthier, happier life - as our tagline emphasizes.
We will strive to build excellence into every aspect of our business;because we have an unwavering commitment and deep passion for excellence. This is amply reflected in our core values and beliefs. We will always strive to exceed all our stakeholders' expectations. We are determined to be a responsible organization that encourages our employees, customers, suppliers, and partners to play their roles with total commitment to transform our vision into reality.
It is our mission to provide outstanding service while ensuring adherence to ethical code. By doing so, we will achieve durable results for the benefit of our customers and stakeholders. We are determined to continually explore new frontiers of medical science to serve society in better ways. We will relentlessly pursue excellence, reach out to wider strata of society, and seek ways to augment stakeholder loyalty and satisfaction. We will constantly adhere to the principles of noble corporate citizenship. We hope that by serving society with intense dedication and by continually exploring new vistas of excellence through learning and innovation, we will become a unique and most admired healthcare institution.
As for the years ahead, we will diligently keep deploying our growth strategies to fulfill the emerging needs of our customers. We will be continually offering them superior, innovative solutions that perfectly satisfy their needs and expectations while also striving to achieve greater people and society results. Our brand will continue to be strengthened by our people's absolute dedication and continuous innovation. It is consequently poised for greater success in the coming years. We are confident about the future and anticipate greater results that will be good for all.
Mohamed Ashraf
Chairman – NIMS – IMC
NIMS – IMC has been designed to be a distinct, highly customer-focused health care institution offering result-oriented treatments and therapies. NIMS – IMC is part of Blue-Chip Holding, an emerging conglomerate steadily expanding its activities in different industries. We retain a highly qualified team of professionals and advanced diagnostic equipment to give you the best delivery of services in integrative medicine and Wellness therapies.
At NIMS, our customers' safety and well-being are paramount. Our treatments and therapies are designed to achieve perfect healing. Our health screening focuses on early diagnosis, pre-symptomatic diseases detection, and disease prevention. We have adopted a personalized approach to healing. We offer customized holistic health evaluation programs and personalized health management solutions.
NIMS – IMS is part of Blue-Chip Holding's multi-phase growth strategy aimed at creating value for investors in a sustainable manner. We have envisaged a ten year growth / expansion plan comprising four phases, which include herbal supplements manufacturing, herbal / agro-farming, manufacturing of medical equipment and medical disposables, renewable energy projects etc. We are supported by a team of highly qualified and reputable clinical and management professionals at each core business segments.
NIMS – IMC was born out of our passion to provide world-class healthcare services to the community – both domestic and international - by promoting the Holistic Healing concept. We are guided by a clear Vision and a set of timeless values, which is amply reflected in every aspect of our business. NIMS – IMC shall be offering a wide range of Integrative Medical treatments and therapies. We intend to set up a chain of such centers in various parts o the country in the future.
We have a strong commitment for societal care. We will continually endeavor to be a socially responsible company. As part of our CSR initiative, we have created a charitable foundation as well as a research centre. We uphold sublime values and principle, which give us the impetus to carry on with our mission.
We envisage NIMS as an outstanding healthcare company committed to providing superior services and wholesome healthcare products that people can rely on. We consider it our competitive advantage. Our services and products are the ideal choice for those seeking perfect quality-value balance.
Our approach is perfectly holistic to ensure total well-being of our customer. While conventional medicine emphasizes precise diagnoses and seeks disease-targeted interventions to alter the course of illness, our integrative medical consultation aims to understand sickness from many perspectives - the person's life, physical & emotional conditions, healing response and so on. Thus it draws upon a wide range of approaches to accomplish the critical goal of total healing. We understand that Health declination can impact on many aspects of a person's life; and hence perfect restoration requires a holistic approach to healing. Because, several aspects of a person's life can contribute to illness.
During an integrative medical consultation, our physician will systematically delve into the underlying problems of the patient, past treatment history, his/her emotional state, lifestyle, relationships, perceptions & expectations. The physician will carefully listen to you and understand all the major aspects that impact on your health. The session is the beginning of a journey into total healing. It is a transformative program.
To achieve perfect healing, our physicians integrate the principles of both Western conventional medicine and Ayurveda, the healing science that evolved in India 5,000-years ago that has now been recognized as a wholesome system. It is safe, gentle, and pure. Our approach and system effectively address your health challenges.
Our strategy is basically encompassed by Seven Strategic Pillars that sustain our all aspects of our business. They are :
>> Leadership.
>> Policies & Strategies.
>> Human Capital.
>> Customer.
>> Society.
>> Suppliers / Associates / Partners & Resources.
>> Technology.
We believe growth is a by-product in the pursuit of excellence, and hence growth for the sake of growth is not a worthy goal. NIMS will pursue organic growth strategy.
NIMS is deeply committed to its Business Ethics, Corporate Governance, and Operational Transparency
We consider business ethics, corporate governance, and transparency of operations highly critical to our existence. NIMS' Code of Business Ethics will be continually reviewed and updated in response to emerging situations. Our Code is built on a foundation of our core values & principles. It covers a extensive set of behaviors for our people to put our credo in action. We provide examples of how our guidelines apply to everyday work at our operations.
Sustain the highest ethical standards amongst NIMS personnel.
Ensure timely prevention, detection and effective reporting and addressing of all types of allegations / misconduct / violations of law by NIMS personnel.
Strictly act in accordance with all Government's and Regulatory authorities' rules & regulations.
Be alert on preventing, detecting and promptly reporting and addressing any allegation of misconduct and violations of law by NIMS personnel.
Develop & deploy the standards and practices that our suppliers' & partners are required to uphold.
Our Ethics & Compliance program includes written standards and procedures; training and communications; visible support of senior leadership; appropriate monitoring & delegation of authority; auditing; consistent enforcement and discipline; quick response; and preventive measures.
>> Avoid harming others
>> Respect the rights of others
>> Do not lie or cheat
>> Keep promises and contracts
>> Obey the law
>> Help those in need
>> Be fair
>> Reinforce these imperatives in others
We must adhere to the highest standard of conduct so as to foster fair and honest relationships among all team-mates, customers, and suppliers. All our activities must be conducted in strict observance of both the letter and the spirit of the law.
Everyone representing our company must maintain its standard of conduct by exercising judgment and diligence in the performance of duties , and by the avoidance of a conflict of interest. All relationships must meet both legal requirements and the test of honesty and integrity.
All persons representing our company must conduct themselves so as to avoid any action or behavior that would bring embarrassment to it.
Policies and procedures of the company may supplement, but not contradict this policy.
The CEO / MD will work with the Board to set the agenda for all Board meetings.
Board members may suggest items to be included in the agenda.
All critical Information and data necessary for the Board to understand the business, and any agenda items will be distributed to Board members at least ten days before the meeting . Highly confidential / sensitive information will not be circulated. They will be discussed at the meeting.
Board members have easy access to any member of NIMS management or any NIMS employee. However, board members will ensure that any such contact is not distracting to the business operations.
The Board's policy is to encourage management to bring into Board meetings NIMS personnel who can provide additional insight into the discussion topics owing to either the persons' expertise / involvement in these areas or his future potential to become a highly valuable contributor.
The Board can - in conjunction with the Chairman / VC - seek to retain (either on a regular basis or in specific circumstances in their discretion) at the company's expense, any financial, legal, compensation or other experts or advisors deemed necessary or appropriate to properly exercise their responsibilities.
The Board will have the following four standing committees:
1. Audit Committee
2. Nominating, Governance, and Ethics Committee
3. Compensation Committee
4. Finance Committee
Each standing committee will have a written charter, approved by the Board, describing the committee's general authority and responsibilities.
The Board will- in conjunction with Chairman / VC - assign Board members to various committees and will consider the skills and qualifications of each director, as well as the interests of individual directors, in making assignments.
The membership of the Audit Committee, Nominating & Governance Committee and Compensation Committee will include independent directors too, who possess relevant knowledge.
The Chairman of each committee, in consultation with committee members, will determine the frequency and length of the meetings of the committee.
The Chairman of each committee, in consultation with the appropriate members of management and staff, will develop the committee's agenda. The committee agenda and meeting minutes of each committee will be shared with the full Board.
NIMS has several means for interested parties to communicate concerns about the company's conduct or practices to the Board. If the concern relates to the company's business ethics or conduct, financial statements, accounting practices, or internal controls, the concern may be submitted to the head of the Audit Committee - in care of the General Counsel, Secretary, and Chief Compliance Officer. All such concerns will be carefully reviewed. NIMS' Code of Business Ethics and underlying policies prohibit any retaliation or other adverse action against anyone for raising a concern in good faith. If anyone nonetheless prefers to raise his/her concern in an anonymous manner, he/she may do so. The company also has established internal mechanisms for communicating concerns or questions to the company's compliance office.
The Guidelines will be posted on the company's website. The Board solicits comments and suggestions on these Guidelines; they may be directed to the Board or Chairman / VC.
The CEO / MD are selected and removed at the discretion of the board, after careful evaluation of all relevant factors. Based on the criteria, the Board may consider candidates from within or outside of NIMS.
The performance of CEO / MD should be annually evaluated to ensure efficacy. This should be carried out by the Board, through delegation of authority to the Nominating & Governance Committee. The independent Chairman or Lead Director should communicate such evaluation to the President. The Board, through delegation of authority to the Nominating & Governance Committee, should also conduct an annual evaluation of any non-independent Chairman. The Lead Director should communicate such evaluation to such Chairman. The Board should develop the most appropriate criteria to base all such evaluation processes.
The Compensation Committee will consider the evaluation as part of its decision relating to the compensation of the top leaders.
The management philosophy is based on reciprocal responsibility and mutual respect towards achieving the stated goals.
Operational leadership is provided by the CEO / MD. When the need for an external selection for any senior executive will arise, the Board will discuss succession; and the suggestions of the Chairman & VC will be studied to make an appropriate decision.
The Corporate Citizenship concept has been integrated into our business model. NIMS' CSR policy functions as a built-in, self-regulating mechanism whereby our business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. Our CSR is a key process with the aim to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, and all other stakeholders.
Our commitment to sustainably drive operational efficiency, relentlessly pursue innovation, and fulfill the needs and expectations of customers, employees, and society is unshakeable. This commitment is deeply ingrained in our culture and philosophy. NIMS leadership ensures that sustainability goals and priorities drive all aspect of our operations.
One of our major approaches to CSR is corporate philanthropy. This includes monetary donations and aid given to local and regional organizations and communities. They include donations in areas such as education, housing, health, social welfare, and the environment. A portion of our earnings will be channeled to our charitable foundation to carry out various humanitarian and charitable assistance. A panel would study and assesses needs for such assistance to disburse funds. Our affiliate NIMS Research Foundation has been sustaining an orphanage in the local area.
Another of our CSR approach is Creating Shared Value (CSV). The shared value model is based on the idea that corporate success and social welfare are interdependent. A business needs a healthy, educated workforce, sustainable resources, and good governance to compete effectively. For society to thrive, profitable and competitive businesses must be developed and supported to create income, wealth, and opportunities for philanthropy. Our CSV will greatly focus on the opportunities for competitive advantage from building a social value proposition into corporate strategy.
We intend to expand the humanitarian works and contributions more actively in the coming years.
Leadership, Principles, and Values. We are dedicated to our Principles, and Values . All our activities are guided by them, and we shall never act in conflict with them. Our leadership constantly derives strength from Spiritual Intelligence.
Our People: We consider our people our most valued asset. Hence we are committed to respecting and preserving their rights. We believe we must continually ensure their motivation, affective commitment , and loyalty. We strive to provide them a safe and pleasant environment to work, learn, and grow. We strive to promote ethical and result-oriented practices so that our people enhance their capabilities and deliver their best. We will constantly focus on the professional development and wellbeing of all our employees.
Customers: Long-term partnerships with reliable, caring solutions. We view our customers an integral part of business. They inspire us to innovate and improve. We continually strive to understand their exact needs – both current and latent - and design & deliver reliable solutions. Our solutions will evolve from continuous research and customer feedback. We ensure that our solutions never exclude the CSR factor.
Communities: Fulfilling obligations to society. Ensuring a positive impact on the communities in which we live and operate. As a responsible employer, we work on both national and international levels with local authorities and organizations on community projects. We encourage the involvement of our employees in community development.
Suppliers & Business Partners: Working with our suppliers and business partners and committing to sound and sustainable procurement procedures, to ensure that our suppliers and business partners adhere to the same principles as we do.
The Environment: Recognizing our impact on the environment we strive to reduce any negative environmental impact in the areas most relevant to our business, in particular energy use, travel, and waste management. Long-term sustainability is the key and we strive to increase employee awareness, reduce our impact and increase our positive contribution.
We strongly believe that our people are our key asset. To put it into practice, we have developed and will be developing many programs and practices. It reflects our commitment to attracting the best talents from around the world.
NIMS' People Charter is designed to ensure efficacy and consistency to our talent management system. Our goals is to have a working culture and environment that inspires our people to stay with us.
The People Charter emphasizes our firm commitment to:
An effective performance management process that evaluates our employees based on all aspects of their performance.
Career success through Learning & development.
Effective motivational systems - including rewards & recognition programs to acknowledge all those deliver outstanding results.
A harmonious environment that helps in free exchange of ideas.
The Health, Safety and Well-being of all our employees: A safe and healthy working environment and that helps them achieve proper work-life balance.
We will be making continuous efforts to fully achieve and sustain the above-mentioned.
Learning today is a most vital requirement for success. It is the fountainhead of value creation, without which organizations cannot win out in today's highly challenging environment. By enhancing the talents and capabilities of our employees, NIMS will be continually augmenting its capability. We attach utmost importance to developing and retaining a highly skilled, collaborative, and agile workforce that is capable of delivering outstanding performance.
Our HRM is committed to effectively manage Health and Safety in the workplace. We have adopted effective policies & procedures to address all Health and Safety concerns. We abide by all local Health and Safety legal requirements. Our Health and Safety policies comprise information, instruction, and training covering such matters as Accidents, First Aid and Work Related Health Issues , Disability, Emergency Procedures, and safe handling of everything risky / harmful.
